Clearpoint Training
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The "R" word
Training to secure your future success... more

Active listening
A story to illustrate active listening.,, more
Mission
Dedicated to providing training solutions which achieve measurable and sustainable improvements to your people's skills, behaviours and attitudes.
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Testimonials

Training solutions that work!. Results driven courses in sales, leadership and customer service.

What our clients say...

Mark White - Head of Sales Centre - Clerical Medical (part of the HBOS group):
'The coaching services that Clearpoint Training provided to the Sales Centre proved to be invaluable resource in support of our continued drive towards enhanced sales performance.

'Since attending the coaching sessions, the Account Consultants have demonstrated measurable improvements with regards to their sales techniques and confidence - and this of course has positively impacted on sales results and the creation of new business opportunities.

'I would have no hesitation in recommending Clearpoint - their business acumen, skill together with their own brand of enthusiasm (Caroline Brake) has certainly made it's mark!

 
Participant feedback

'Helped me to proactively seek and identify needs enabling me to maximise opportunities.'

‘Confidence played a big part that played on my mind and we have worked on techniques around questioning and listening to gain confidence and credibility with my IFAs.'

‘I am already seeing the benefit in terms of improved relationships and growing business figures.'

‘I am more confident, aware, focused as a sales person now and my sales figures are improving.'

‘Truly inspiring'

'Fabulous, a very enjoyable and motivating learning experience. Thank you for your hard work and preparation'

 
 
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Specialists in sales, leadership and customer service training

 
 
Providing creative training solutions for long term change and business growth
 
     

iIncrease telephone salesng

 
  • maximise conversion levels
  • increase Decision Maker contact
  • enable the teams to really ‘bring alive' the brand messages and sell with belief and conviction
  • improve pipeline management and effectiveness
  • improve the quality, value and impact of every prospect touch-point
  • reduce staff attrition levels and increase loyalty
 
   
Improve customer experience  
   
  • increase the efficiency of your customer service response
  • empower the teams to find alternative ways to say yes!
  • increase customer retention levels
  • strengthen your customer complaint strategy – make it work for you
 
   

Leadership - helping you to win and keep winning

 

Clearpoint can provide you with the expertise and support necessary to achieve your business goal.

Maximising and releasing the skills potential of your workforce.

We can help you build a flexible workforce armed with the skills and motivation to succeed - not only in today's climate but for the future.

 
     
  Credentials  
     
 
  • Award winning director – Finalist Sales Trainer of the Year – National Sales Awards 2007
  • Proven training success within in the field of B2B and B2C Telemarketing/Telesales - working and winning with many blue chip organisations
  • Successful and experienced coach
  • Operational management experience
  • Talent to create imaginative and flexible training solutions to meet any budgetary requirements
  • Ability to capture and engage an audience, ensuring that training is memorable and has lasting, positive impact to your people and your bottom line.
  • Dedicated and personal service
  • Keen business sense supported by industry knowledge within the sales, manufacturing, finance and service industries
  • Access to a wide range of training resources and material
 
   
     
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The experts in sales, leadership and customer service training
   

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